WE’RE NOT JUST
THE BIG BOYS
We understand what it means to be a small and medium-sized business because that’s what many of our clients are. We know how important it is for small and medium-sized businesses to have a website that works hard, especially when up against large organisations. We realise that businesses face different challenges and have different requirements and we’re always happy to accommodate any individual needs and give you the same high level of service we give our large corporate clients.
WE’RE INTO PLAIN-SPEAKING
The service we offer you is straightforward – we will boost your website’s selling power, whether it’s more enquiries or sales via your online shop and we’ll explain how we do that in simple terms. We’re not going to bamboozle you with trendy terminology or jumbled jargon because we don’t think that will impress you. All you’re interested in is whether we can do our job (we can, by the way!). However, if you do enjoy talking tech, we’d be happy to give you an insight into what goes on behind the scenes… but don’t say we didn’t warn you!
WE’RE DRIVEN BY RESULTS
As a marketing-based agency, we love monitoring and measuring; nothing makes us happier than when we’re tracking trends and pushing performance. That’s why digital marketing is so exciting – we can see instantly what works and what doesn’t. For example, we know exactly who visits your site, for how long and how they got there. We know which pages they’re reading, when they read them and where they went next, even if this was to pick up the phone and call you. We also know if people are drifting away and what we should do to win them back. We measure everything, with digital marketing, there’s no hiding – the results speak for themselves!
WE LIKE TO SEE OUR CLIENTS IN PERSON
Call us touchy-feely, but in the faceless world of the internet, we still like to have human contact. That’s why your Digital Marketing Manager is the person who actually does the work on your website, the person who will talk you through the performance of your site, face to face, with detailed, written reports every month. And if you have any questions about the progress of your website at any time, your Digital Marketing Manager is always contactable by email or phone.
WE WON’T TIE YOU DOWN
We don’t talk wedding bells at Media Waypoint, we’re not going to ask you to sign a huge, lengthy contract that means you’re committed to us for life! We want you to continue to use us because you want to and appreciate the results, not because you are contractually bound. We’re quite happy to charge one-off fees for jobs, or if you prefer the security of ongoing work, then we’ll make a plan that works for you. Every job is different so we always ask for an initial face to face chat first so we can discuss your particular requirements.